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Our PPD Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.
Discover Impactful Work:
Provides support to investigator sites, monitors, department, business unit or function through communication of information, training sites and documentation of services pertaining to clinical trials. Supports the overall performance, education and training of the sites on a study level to ensure the execution of protocols are completed accurately and on time. Uses the tools provided to answer all questions, takes orders and ensure clean data at the earliest point in time.
A day in the Life:
Acts as the point of contact for sites, ensuring that questions, material orders and request for information are responded and documented in an accurate and timely manner. Ensures that the sites are properly trained in aspects of the protocol (following the study flow sheet) relating to the department. Provides guidance on pre-analytical aspects of the study to ensure smooth flow of data to and from the site.
Triages calls where necessary to appropriate individual/departments and follow through to resolution.
Resolves queries so that efficient and timely sample analysis is undertaken by the laboratory so report turnaround time is met. Continually reviews exceptions to resolve so that the data is cleaned within the agreed timelines.
Notifies the sites and all necessary contacts via telephone/fax of all relevant critical/voice alert values/ study specific requirements.
Places all calls to the sites delivering sponsor alert, voice alert values (VAV) and any other critical values. Answers incoming phone calls, resolves different types of exceptions within assigned timelines.
Monitors and escalates site issues through the appropriate departments/people project management to resolve and report as soon as possible. Ensures that all site issues are communicated and followed up to resolution, primarily to site and monitor. Reviews site performance metrics to educate where needed or to report back to monitor or sponsor. Informs site of the results or reasoning not to proceed.
Follows the specifications and scope of work to evaluate requests for any additional test(s) (test performed in protocol) to be added to a sample. Evaluates the request for out of protocol testing following Scope of work for study. Facilitates requests to the appropriate person.
Coordinates and resolves issues with samples at time of scanning to have the samples in the database and reported as soon as possible.
Keys to Success:
Education
High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
Experience
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years) or equivalent combination of education, training, & experience.
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills, Abilities
Accurate data entry skills with intermediate computer skills including Microsoft Office
Strong analytical, interpersonal and time management skills
Strong client and phone service skills
Basic knowledge of Good Clinical Practices and department principals such as pre-analytical technique
Excellent verbal communications and customer service skills in the English language -additional languages are an advantage
Critical thinking and problem-solving skills to support quality decision making
Good written and oral communication skills
Ability to work in a collaborative team environment
Working Environment
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Able to work upright and stationary for typical working hours.
Ability to use and learn standard office equipment and technology with proficiency.
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
May require travel. (Recruiter will provide more details.)
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Great News! We've discovered an exciting live job opportunity for a Investigator Services Assistant - Dutch speaking position in Belgium. This job is currently open for hiring/recruiting by Thermo Fisher Scientific, exclusively for you at Belgium Jobs Expertini. Feel free to download the job details here.
Explore the current trends for Investigator Services Assistant - Dutch speaking jobs in Belgium and Belgium at Expertini. The following graph provides insights into the job market dynamics.
The work culture at Thermo Fisher Scientific must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Thermo Fisher Scientific and also by visiting their official website through Google.
The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in Belgium, particularly within Belgium. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to Belgium's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in Belgium, additional details can be found on Belgium Wikipedia.
Yes, we found live job(s) for Thermo Fisher Scientific in Belgium.
Investigator Services Assistant - Dutch speaking jobs are available in Belgium.
Exploring the cost of living in Belgium. At Expertini.Com for Belgium , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
The average salary range for Investigator Services Assistant - Dutch speaking in Belgium varies, but the standard pay scale is rated "Standard" in Belgium. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Thermo Fisher Scientific follow the application process following the "Apply Now" button at Belgium Jobs Expertini and also you can visit Thermo Fisher Scientific official career page and follow their application process.
Key qualifications for Investigator Services Assistant - Dutch speaking typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
You can set up job alerts for Investigator Services Assistant - Dutch speaking in Belgium by creating a free job alerts on Belgium Jobs Expertini. Our Ai system will automatically notify you when new job listings matching your criteria become available.
Benefits for Investigator Services Assistant - Dutch speaking positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Investigator Services Assistant - Dutch speaking on Belgium Jobs Expertini.
To improve your chances of getting hired for Investigator Services Assistant - Dutch speaking, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that Belgium Jobs Expertini has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.
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